Welcome to Ira Mazda

This is my 2nd time at this dealership. They are welcoming and put the customer first. I am very satisfied with my service here. Our Miata club is a partner with Ira Mazda and it is clear why. They have a comfortable waiting area with Wi-Fi s o I can do my work while I wait.

David was really helpful, patient, kind and compassionate with the process. I felt like he was giving me all genuine answers and wasn’t trying to push me into anything too expensive just to make a sale. I highly recommend working with David.

Customer service was great. Service was fine. Everything was explained. I take care of my vehicles. For a 2024 car with 20, 000 miles and Prepaid Maintenance Gold, I found $400 expensive. I realize repairs were recommended, but I take recommendations seriously.

The customer service was great, the space was clean and had free wifi for my wait. I could have stayed or borrowed a complementary car which was great.

Very acurate in with the matters an concerns at hand diagnosis on point and solving the problem in an very good timely matter

Marvin at Ira Mazda is always great to work with. They were able to complete my repairs in one day and things are running great. The fact that they have a loaner vehicle ready for me is super helpful since I drive a ways to get there. Thanks!

Ira Mazda made buying a car seamless and enjoyable. I would recommend this dealer to my friends.

I take my car to Ira Mazda every time for a service because they have excellent customer service and better rates than where I live. All the customer service reps (recently worked with John) have always been very helpful and respectful.

This dealership brings a whole new level of competence and service. My 10k mile service included oil change, tire rotation, car wash and a loaner vehicle. I even asked them to reinitialize the transmission controller. The service tech took the initiative to test drive my cx30 to ensure there were no unknown problems. My highest praise to Ira Mazda in Westwood.

Andrew was fantastic and walked me through the process. The entire team at Ira Mazda is quality. Aaron, the service manager runs a well managed service center and helps provide top quality customer service.

Welcoming, and friendly staff. Worked with me to remove any obstacles to me purchasing the vehicle I wanted. Loads of inventory to choose from as well.

Excellent superb outstandind the e service was of the highest quality. I will be back again

Darwin was very helpful with explaining the services and scheduling the next one. Great service

Service dept personnel are professional and friendly. As a woman, don’t feel like I will be cheated. Like that the use of technology - online scheduling, chats, video review of car inspection - efficient.

I am “extremely impressed” with the experience I had with Ira Mazda. They provided me an “above the rest” customer experience. I was there to return a car they loaned me while they diagnosed an issue with a Mazda I got elsewhere. Yes, you heard me correctly. Although, I did not buy my Mazda from Ira they generously made sure, I was mobile for two weeks by loaning me a car! Not only that they treated me with such kindness, respect and professionalism from start to finish. I really wish, I knew about Ira Mazda prior leasing the car I have. They have earned and gained my trust. Once my personal circumstances change, I am sure, I am going to purchase a vehicle at this location. Not only that… I will be telling any and everyone about my service experience. Their customers are so very blessed to have Ira Mazda Westwood, Massachusetts as their dealership. Thank you especially to “Jack in the service department. This review is dedicated to him especially. Jack provided me this overall “WOW” experience, Thank you Jack. Ira is very blessed to have you on their frontline of service. Jack is knowledgeable, accuracy and efficient. He went above and beyond to take care of my concern for my safety with the car I brought in to them. Najai (Angella D)